E-Commerce, made to fit your business Open Your Doors [ice]24/7[/ice]
An online store is the hardest-working employee you’ll ever have: it never closes, never calls in sick and can serve customers in Waterloo and Winnipeg at the same time. But it only works if shopping feels easy and trustworthy from the first click to the receipt.
We build custom WooCommerce stores (and work with Shopify and custom solutions when they fit better) for everything from a dozen handmade products to large catalogues with variations, quote requests and wholesale pricing. You’ll be able to add products, update stock and track orders yourself after launch.
Stores we’ve built and can build
- Retail products
- Custom quotes & made-to-order
- Wholesale & B2B pricing
- Digital downloads
- Software licences
- Event tickets
- Donations & sponsorships
- Subscriptions
How it works for you What Makes an Online Store [ice]Convert[/ice]
Pretty product photos help, but these are the details that turn browsers into buyers.
Frictionless Checkout
Guest checkout, saved addresses and as few steps as possible between “add to cart” and “thank you”.
Secure Payments
SSL, trusted gateways like Stripe and PayPal, and hardened admin areas to keep customers and you safe.
Smart Shipping
Rates calculated by weight, location or carrier, plus local pickup and free-shipping rules.
Instant Product Search
Fast search and filters so customers find the right product in seconds.
Sales Insights
Built-in reports and Google Analytics so you know what’s selling and what’s not.
Room to Grow
A category structure planned for 500 products, even if you’re starting with 15.
Featured projectsFrom the Dragon’s [ice]Lair[/ice]
A few projects that show what we can do. Hover over one to see what it is.
How We [ice]Work[/ice] Together
Every project follows our proven four-phase process. You’ll work directly with Craig and Brenda the whole way, with a live preview on our staging server so you can see progress and give feedback at every step.
Compare Website Packages- PlanWe map out exactly how the online store should work, who uses it and what it connects to.
- DesignScreens and flows designed to feel like a natural part of your website and brand.
- Build & testWe develop it on our staging server and test every path before anything goes live.
- Launch & trainWe switch it on, train your team and keep it updated as part of your maintenance plan.
Selling onlineOnline Stores That Are Easy to Shop [ice]and Easy to Run[/ice]
An online store opens your business to customers who never visit your physical location, and lets loyal customers buy whenever it suits them. To succeed, the store needs to be fast, trustworthy and simple to shop, and it needs to be easy for you to manage products, orders and shipping.
We design and build online stores on WooCommerce and Shopify, set up payments, taxes and shipping, and train your team to run the store. For businesses that sell through quotes rather than carts, we build product catalogues with request-a-quote features. Learn more on our e-commerce website design page.
Store essentialsWhat Every Successful [ice]Online Store Needs[/ice]
We build all of these in from the start, and can help you grow sales afterwards with SEO and Google Ads.
- Clear product photos and detailed descriptions
- Simple navigation, search and filters
- Transparent pricing, shipping and return policies
- A short, secure checkout with trusted payment options
- Fast loading on phones
- Order confirmation and shipping notification emails
- Analytics that show what sells and where customers come from
Questions we hear a lot Online Stores [ice]FAQs[/ice]
How much does an online store cost?
Our E-Commerce packages start with the Frozen E-Commerce core build at $3,900 + HST, and go up through Arctic and Cryo for more custom storefronts. See the full breakdown on our E-Commerce websites page.
Can I update products myself?
Yes. After launch we train you to add products, change prices, manage stock and process orders. If you’d rather not, our maintenance plans can cover product updates too.
Do you work with Shopify?
We do. Most of our stores are built on WordPress with WooCommerce because it gives you full ownership and flexibility, but we’ll recommend Shopify or a custom build when it’s the better fit.
Can customers request a quote instead of buying?
Absolutely. Stores like Ontario Labels combine ready-to-buy products with custom quote forms, so each customer gets the right path.
Which payment methods can my store accept?
Credit and debit cards, PayPal, Apple Pay and Google Pay are common options through processors like Stripe, PayPal and Square.
Can I sell in-store and online?
Yes. Shopify and WooCommerce both offer point-of-sale options that sync inventory.
Can the store calculate shipping automatically?
Yes. We set up flat rates, free shipping thresholds or live carrier rates from Canada Post and others.
Can I offer discount codes and sales?
Yes. Coupons, sale prices and promotions are built in.
Can customers create accounts?
Yes. Customers can save addresses and view order history, or check out as guests.
How do I add new products?
Through an easy admin dashboard. We’ll show you how during training.
Can I sell digital products?
Yes. Downloads and digital products can be delivered automatically after purchase.
Will my store be found on Google?
We build stores with SEO foundations and can connect Google Merchant Center for Shopping listings.