A website is a lot like a car. You want the engine to keep running and you want it to look good, which means regular tune-ups. Web standards, WordPress, plugins and security threats change constantly, and a site that isn’t maintained slowly becomes slower, buggier and easier to hack.
Our maintenance plans cover updates, backups, monitoring, security and a set amount of edits, with discounts on any extra work. When you host with us, Hatchling hosting is included free with every maintenance plan, so one team looks after your website and the server it lives on.
Prefer to keep your current host? We can still maintain your website. The plan price is the same, because the work takes just as long: we’ll need to learn and work within another hosting platform, and the free hosting simply isn’t used.
Need a new staff photo, an updated price list or a holiday closure notice? Send us an email and we make the change, usually within a business day.
Every plan includes free Hatchling hosting when your website is hosted with us. Work outside your plan is billed at our hourly rate, minus your plan discount.
Basic Website Maintenance
Business Website Maintenance
Premium Website Maintenance
Websites don’t stay the same on their own. WordPress, themes and plugins release updates to fix bugs and close security holes, browsers change, PHP versions are retired and new devices appear. A website that isn’t maintained gradually becomes slower, less secure and more likely to break.
The problems we’re most often asked to fix, from hacked sites to broken layouts after an update, are usually preventable with routine care. Regular maintenance costs far less than emergency repairs and keeps your website working when customers are looking for you.
We want looking after your website to be simple, so every maintenance plan includes our Hatchling hosting at no extra cost.
Your maintenance plan includes free Hatchling hosting. One team manages the server, the software and the content, so nothing falls through the cracks.
We can still maintain your website at the same plan price. The work takes just as long, because we’ll need to learn and work within another hosting platform.
Every plan is built around the work that keeps a website healthy, applied carefully and tested afterwards.
We’ll build a custom plan. Maybe you need more edit time, or a one-time tune-up without a commitment. Just tell us what you need.
We make sure requests are handled promptly, and clients regularly praise our quick turnaround and reliability with deadlines.
Discounts apply to billable work on the website under maintenance. Separate projects get their own quote.
Possibly. We review the website first, and if it has underlying issues we’ll recommend repairs before starting a plan.
Updates should be checked at least monthly, and security updates applied promptly. Our plans handle this for you.
We take backups before updates and test afterwards. If something breaks, we fix it or roll it back.
No. Hosting with us is free with a maintenance plan, but we can also maintain websites hosted elsewhere at the same plan price.
Plans cover small content updates. Larger redesigns or new features are quoted separately at our hourly rate, minus your plan discount.
Yes. Backups are part of every plan, stored separately from your website so they can be restored if needed.
Those platforms handle software updates themselves, but we can still manage your content, SEO and design updates at our hourly rate.
Yes. Plans include security monitoring and hardening, and we respond quickly if anything suspicious is found.
Yes. You receive a summary of updates, backups and any issues found or fixed.
