Appointment booking built into your website Fewer Phone Calls, More [ice]Bookings[/ice]
Every “What times do you have open?” phone call is a booking that could have happened on its own. A booking platform puts your real availability on your website so clients can pick a time, enter their details and get a confirmation in under a minute, whether it’s 2 PM or 2 AM.
We either integrate the booking software you already trust, such as Jane App for clinics or SiteLink for self-storage, or build a booking system right into your WordPress site with deposits, intake questions and automatic reminders. Either way, it looks like part of your brand, not a bolted-on widget.
What people book through our platforms
- Clinic & therapy appointments
- Consultations & discovery calls
- Classes & workshops
- Equipment & space rentals
- Storage units
- Event & venue bookings
- Tutoring sessions
- Service calls & estimates
How it works for you Everything a Good [ice]Booking[/ice] Flow Needs
A great booking experience feels effortless for your client and saves hours for your staff. These are the pieces we put in place.
Live Availability
Show only the times you can actually take, synced with your staff calendars so nothing gets double-booked.
Automatic Reminders
Confirmation and reminder emails (or texts, with the right service) that cut down on no-shows.
Deposits & Payments
Collect a deposit or full payment at booking through Stripe or PayPal when it makes sense for your business.
Smart Intake Forms
Ask the right questions up front, with privacy-minded forms for sensitive services.
Mobile-First Booking
Most bookings happen on phones, so every step is designed for thumbs first.
Integrations You Already Use
Jane App, SiteLink, Google Calendar, Zoom and more, connected so your team keeps its workflow.
Featured projectsFrom the Dragon’s [ice]Lair[/ice]
A few projects that show what we can do. Hover over one to see what it is.
How We [ice]Work[/ice] Together
Every project follows our proven four-phase process. You’ll work directly with Craig and Brenda the whole way, with a live preview on our staging server so you can see progress and give feedback at every step.
Compare Website Packages- PlanWe map out exactly how the booking platforms should work, who uses it and what it connects to.
- DesignScreens and flows designed to feel like a natural part of your website and brand.
- Build & testWe develop it on our staging server and test every path before anything goes live.
- Launch & trainWe switch it on, train your team and keep it updated as part of your maintenance plan.
Why online bookingOnline Booking That Saves Time for [ice]You and Your Clients[/ice]
Phone tag is one of the most frustrating parts of booking an appointment. Online booking lets clients see availability and book in seconds, any time of day, while your team spends less time on the phone. Automatic reminders reduce no-shows, and online payments or deposits can protect your schedule.
We set up online booking platforms for clinics, salons, fitness studios, consultants, tutors, rental businesses and service companies. Depending on your needs, that may be a dedicated system like Jane App, a scheduling tool like Calendly, or a WordPress booking plugin that keeps everything on your own website.
FeaturesBooking Features [ice]We Set Up[/ice]
We design the booking experience to match your website and make sure it’s accessible and easy to use on phones.
- Real-time availability by staff member, service and location
- Online payments, deposits and packages
- Email and text reminders
- Intake forms and waivers before the appointment
- Calendar syncing with Google Calendar and Outlook
- Group classes, events and recurring appointments
- Buffer times, booking limits and cancellation policies
Questions we hear a lot Booking Platforms [ice]FAQs[/ice]
Can you connect my website to Jane App?
Yes. Jane App is popular with clinics and therapists, and we have integrated it into healthcare websites such as the Waterloo CBT Clinic. Visitors browse your services on your site, then book through Jane with a seamless hand-off.
Do I need a monthly subscription for booking?
It depends on the tool. Platforms like Jane or Calendly have their own subscriptions, while a WordPress booking plugin may have a yearly licence instead. We’ll explain the ongoing costs of each option before you decide, so there are no surprises.
Can clients pay when they book?
Yes. We can require a deposit, full prepayment or no payment at all, and connect payment gateways such as Stripe and PayPal. Booking platforms are an add-on that works best with our Arctic and Cryo website packages.
Can staff manage their own schedules?
Absolutely. Most systems let each staff member set their own hours and time off, while you keep an overview of every booking from one dashboard. We train your team after launch.
Can clients cancel or reschedule online?
Yes. Most booking systems let clients manage their own appointments within your cancellation policy.
Can the booking system send reminders?
Yes. Email and text reminders can be set up to reduce no-shows.
Can we collect intake forms before appointments?
Yes. Many systems include intake forms, and we can build custom forms if needed.
Will the booking calendar match my website design?
We style embedded booking tools to match your brand as closely as each platform allows.
Can we take bookings for multiple locations?
Yes. Many booking platforms support multiple locations, staff and services.
Is online booking secure?
Yes. We use reputable platforms with secure, encrypted connections and payment processing.
Can booking sync with Google Calendar?
Most systems sync with Google Calendar and Outlook so your schedule stays up to date.
What booking system should I use?
It depends on your industry, budget and features needed. We’ll recommend options after learning about your business.