Serving the communities of Perth East A New Municipal Website for [ice]Perth East[/ice]
The Township of Perth East is a rural and urban municipality in Perth County, with its municipal office in Milverton and communities including Shakespeare, Millbank, Carthage and Sebastopol. Residents rely on the township website for everything from waste collection schedules and building permits to council agendas and election information.
This was one of our largest projects: a website with many departments, a lot of content and strict accessibility requirements, since Ontario municipalities must meet WCAG 2.0 Level AA under the AODA.
The finished project
How we approached it Case Study: Making a Big Website Feel [ice]Simple[/ice]
Municipal websites serve everyone in a community, so they have to work for everyone. Our priorities:
AODA & WCAG 2.0 AA
Accessible colours, headings, forms and documents, with alternate formats available on request.
Find It Fast
Clear menus, a site search and a structure built around resident tasks, not departments.
Council & Meetings
Council members, staff directory, agendas and meeting information in one place.
Events & Recreation
A community events calendar, recreation programs and the seasonal community guide.
News & Notices
Timely notices and an alert area keep residents informed.
Easy for Staff
Staff across departments can update their own pages with training and support from us.
Organized Around Residents
We grouped content by what residents want to do (pay, apply, report, find) and by municipal service area, so people can find answers without knowing which department handles what.
Dedicated sections support election years, business development and community programs, and the site is built to grow as the township does.
- News & notices
- Council & staff directory
- Agendas & meetings
- Waste & recycling
- By-laws & building permits
- Budget, taxes & fees
- Recreation & programs
- Business development
- 2026 municipal election
- Community events calendar
