About [ice]CryoDragon[/ice]

When we started out, we wanted a brand that would stand out, leave a mark, and symbolize what we are about. And what better mascot could we choose to symbolize legendary creations than a dragon?

Since we live in Canada, we wanted our dragon to live and survive up in the North. As a result, we decided on a frozen, icy dragon. We fused the Greek word for “icy cold”, cryo, with the word dragon to create CryoDragon.

Science fact: did you know that a real “cryodragon” was found in Canada and placed in the Azhdarchidae family in 2019? Cryodrakon boreas is the only known pterosaur skeleton to have been found in our country!

For all projects at CryoDragon, you will be dealing with both Craig and Brenda as the only points of contact. We absolutely do not outsource any of our core services. Keeping everything in-house helps us save time, work efficiently, and ensure deadlines are being met for each of our clients.

We are very transparent with our prices and do not have any “hidden costs”. For our website design, graphic design, photography and support services, we charge one hourly rate of $100/h + HST because every project is unique. Our packages for websites, logos, hosting and maintenance are simply our typical build times at that rate, so you always know where the number comes from.

At CryoDragon, we have a simple code that we always adhere to. For the duration of the project, CryoDragon owns the copyright for all design materials created and provided by our company. However, when the project is completed and the final payment has been received, that copyright and ownership is transferred to our clients. We make sure that you own everything at the end of each project.

Although we are based in Kitchener-Waterloo, we are flexible in our areas of service. We generally work on Waterloo website design projects along with those from surrounding areas like Kitchener, Cambridge, Guelph, Hamilton and the GTA. However, with today’s technology in communication, we have and constantly work with clients throughout Canada and across the globe.

If you contact different web design companies around Kitchener-Waterloo or between provinces, you’ll notice that the prices for a website vary significantly, from a few hundred dollars to tens of thousands of dollars. The simple answer is a combination of experience, complexity, location and service.

A website can be made easily with the website builders available to consumers nowadays, but these sites are usually quite limited because they are stuck to a rigid template. Designing and developing a good, attractive website that goes past those limits takes time, knowledge and skill, and that is what sets different companies apart.

At CryoDragon, we specialize in design, development and support. We are extremely good at design (both aesthetic design and user experience design), and we know how to code. Most importantly, we provide our professional input and advice for our clients’ online and design needs. Contact us today for a free estimate.

We are! Craig and Brenda were best friends long before they were business partners (or married). Craig runs the behind-the-scenes side of CryoDragon: development, hosting, project management and day-to-day operations. Brenda is the illustrator, user-experience designer and science person, and she’s usually the first voice you’ll hear when you get in touch. Between the two of us, every project gets both a builder and an artist.

Yes. Registered non-profits and charities, and academic and research projects, receive roughly 15% off our hourly services, and we can work out custom discounts depending on the type and size of your project. Clients on a maintenance plan also save on billable work. See our discounts.

In a word: personal. There are no account managers or hand-offs between departments. The people you talk to are the people designing and building your project, so questions get answered quickly and nothing gets lost in translation. And because we are small, we only take on as many projects as we can give our full attention to.

Our office hours are Monday to Friday, but we offer extended hours for our clients. If you need a call in the evening, a quick fix before a big launch, or a meeting that works around your own schedule, just let us know and we’ll do our best to make it happen.

Absolutely. Since 2016 we have donated websites to deserving organizations through our charitable website giveaway, including One Diaper Canada and the Waterloo-Wellington Science & Engineering Fair. Non-profits and academic projects can also ask about special pricing when they request a free estimate.

Yes! Websites are our main craft, but we also design logos and complete branding packages, corporate print materials, custom graphics and scientific illustrations. After launch, we can host and maintain your website and set up and manage your business email and domain, so everything lives under one (icy) roof. See all of our services.